These terms apply to enquiries, bookings and services offered by MedicPro. Please read them before requesting or confirming a tour.
We provide guided heritage walking experiences in and around the historic core of Melaka, Malaysia. Route details, duration, meeting points and inclusions are confirmed before the tour.
A booking is confirmed only after we accept the request and provide confirmation details. Changes are subject to guide availability, weather, local access conditions and operational needs.
Participants should arrive on time, wear comfortable footwear, bring water and follow reasonable safety instructions from the guide. Please tell us in advance about mobility needs or important health considerations.
Cancellation and refund conditions are communicated with the booking confirmation. We may adjust or cancel a tour for severe weather, safety concerns or circumstances beyond our control.
We take care in planning and guiding tours, but walking in public heritage areas involves normal travel risks. We are not responsible for losses caused by third-party services, personal negligence or events outside our reasonable control.
Questions about these terms can be sent to info@medicpro.pro.